STORE POLICIES – ADT INDUSTRIES
SHIPPING POLICY
We currently ship across India. - Processing Time: Orders are processed within 1–2 business days. Orders placed on weekends or holidays will be processed the next business day. - Delivery Time: Standard delivery takes 3–7 business days, depending on your location. - Shipping Charges: Shipping is free for orders above ₹999. For orders below this amount, a flat rate of ₹49 is applied. Tracking: Once your order is shipped, a tracking ID will be shared via email or SMS.
RETURN & REFUND POLICY
- Return Eligibility: You can request a return within 7 days of delivery. Items must be unused, in original condition and packaging, with all tags intact. - Non-returnable Items: Perishable goods, customized/personalized products, and clearance items are non-returnable. - Refunds: Once we receive and inspect the returned item, your refund will be processed within 5–7 business days to the original payment method. - Return Shipping: Customers are responsible for return shipping unless the product is defective or incorrect.
PRIVACY POLICY
ADT Industries respects your privacy. All personal data (name, contact details, payment info, etc.) is used solely for order processing and communication. We do not sell or share your data with third parties. Please refer to our full [adtchemical.com/privacy-policy] on our website.
CANCELLATION POLICY
- Before Shipping: Orders can be cancelled before shipment by contacting our helpdesk. - After Shipping: Orders cannot be cancelled once shipped. You may initiate a return after receiving the order.
TERMS & CONDITIONS
By purchasing from ADT Industries, you agree to our terms: - Prices and availability are subject to change without prior notice. - We reserve the right to cancel orders due to pricing errors or stock unavailability. - Promotions and offers are subject to specific terms listed during the offer period.
CONTACT US
-
Phone: +91 80800 98992
-
Website: www.adtchemical.com
-
Email: helpdesk@adtchemical.com